You’re not just hiring a cleaner. Here’s what you’re actually getting.

We know there are cheaper options. This booklet explains why families who choose us are glad they did.

15+

Years serving Hamilton & Surrounding Areas

535

Five-Star Google Reviews

232

Families who trust us every week

Local

Hamilton born & raised — your neighbours, not a head office.

Not a Franchise

Owner-operated. When something needs fixing, you reach the person who built this.

Established 2011

15+ years in this community. Most cleaning companies don’t last 2.

THE HONEST ANSWER

Why we cost more — and why it protects you

Most cleaning companies will hire anyone available. Some use contractors they legally cannot train or direct. You get whoever shows up — with whatever products they bring, however they were taught, with no accountability when the standard slips.

We do something different. We hire selectively, train properly, pay fairly, and hold real expectations. Our team members are professionals — not gig workers. They’re assigned to your home specifically, so you get the same familiar face every visit.

The cheaper option isn’t actually cheaper when you factor in what you’re really paying for.

What you’re buying with Three Little Birds Home Cleaning Service isn’t just a clean home. It’s certainty. Knowing someone will show up. Knowing the standard won’t slip. Knowing you never have to think about it again.

WHAT SETS US APART

Our people are A-players. And it shows.

Most cleaning companies will hire anyone who applies. We don’t. We have a rigorous hiring process because we know that who walks into your home matters more than anything else we do.

Our team members aren’t just reliable — they’re A-players. People who take pride in their work, hold themselves to a high standard, and genuinely care about the homes they’re trusted with. We also have a full-time Operations Manager whose entire job is to support our team in the field — not behind a desk. That’s a level of oversight most cleaning companies don’t even consider.

🏠 Your Own Dedicated Professional

Weekly and biweekly clients are assigned their own cleaner — so you build trust, not start over every visit.

📋 A Scorecard System That Works

Feedback is built into how we operate — so the standard never quietly deteriorates over time.

🐾 They Actually Love Your Pets

Our team genuinely cares about the animals in your home. No awkward locked-away moments.

🛡️ Fully Insured + WSIB

With uninsured cleaners, you may be personally liable for injuries in your own home. We protect everyone.

💳 Client Portal + Credit Cards

Manage your account, add services, view invoices — and earn your credit card rewards while you’re at it.

👥 Field Operations Support

A dedicated manager in the field ensures our team is supported and your standard is protected every visit.

Clean Smart Academy Certified

Every member of our team is professionally trained and certified — the industry standard for precision, passion, and proficiency.

This isn’t on-the-job guesswork. It’s verified expertise in your home. When you see the Clean Smart Academy mark, you know the person cleaning your home has been held to a standard — and passed it.

WHAT COMES INTO YOUR HOME

100% Natural. Safe for Everyone You Love.

  • We use Ecomist Solutions — professional-grade, 100% natural cleaning products that are completely safe for children, pets, and delicate surfaces.
  • No toxic chemicals brought into your home by strangers
  • Made in Canada — plant-based, unscented, and powerful where it counts
  • Safe for the most sensitive members of your family — including the four-legged ones
  • Your family breathes what we leave behind. We take that seriously.
eco-mist

THE PERSON BEHIND TLB

Built from Something Real.

In 2011, I was a stay-at-home mom who needed to go back to work. The plan was Costco. The job was lined up. Then I got a breast cancer diagnosis, met a stranger in a surgical waiting room, and felt something shift in my gut that I’ve learned to trust ever since.

I didn’t go back to Costco. I started a cleaning company instead — not because I had a business plan, but because a door opened and I walked through it.

Three Little Birds isn’t just a cleaning company. It’s what happens when someone builds the workplace they needed to exist. A place where integrity isn’t a slogan. Where the people who clean your home are proud of what they do — because they’re treated like the professionals they are.

We’re not the cheapest. We never will be. Because what we do here costs something — and it’s worth it.

sherry
sherry-headshot

INDUSTRY RECOGNIZED

Local Roots. National Standing.

Hamilton is our hometown. We grew up here, built this business here, and we’re still here — serving the same community we’ve always called home. We’re not a franchise with a head office somewhere else. We’re your neighbours.

And we’re recognized for it.

issa-member

ISSA Member

The world’s leading cleaning industry association — and the standard we hold ourselves to.

cfib-member

CFIB Member

Canadian Federation of Independent Business — proudly local, proudly independent.

c4r-member

Top 100 Cleaning Partner

Cleaning for a Reason — an ISSA Charity. Selected nationally from hundreds of applicants.

WHAT OUR COMMUNITY SAYS

Hamilton has spoken.

535

Five-Star Google Reviews

More than double our nearest competitor in Hamilton.

That’s not marketing — that’s 535 families who chose to say something.

MORE THAN A CLEANING COMPANY

When you choose TLB, you give back too.

Every week, Three Little Birds Home Cleaning Service gives back to the community we call home. When you hire us, you’re part of something bigger than a clean house.

🎗️ Cleaning for a Reason

We provide free cleaning to cancer patients — one of only 100 partners selected nationally by this ISSA charity.

🏃 Bright Run

Annual community event partner supporting families in need across Hamilton.

🏠 Ronald McDonald House

Weekly donations to families staying close to their children receiving medical care.

We’d be honoured to take care of your home. 💜

The choice really is obvious — not because we say so, but because of what’s standing behind it. 15 years. 535 families who said yes. A team of people who genuinely care about the home they’re walking into.

905-538-5046

3littlebirds.ca • [email protected]

Three Little Birds Residential Cleaning • Hamilton & Surrounding Areas • Est. 2011